Healthy Living
NRC Health recently recognized Children’s of Alabama as a recipient of its 2025 Excellence in Patient Experience Award. This recognition honors top-performing hospitals and health systems in the nation for their excellence in delivering outstanding patient experiences. Children’s earned top ratings in the Pediatric category for the time period of April 2024-March 2025.
“We are thrilled that we have received this award for the second consecutive year, a testament to our devotion to delivering exceptional experiences for every patient and family at each encounter,” said Beth Rocker, Associate Vice President, Customer Service. “Our team consistently earns the trust of our patients and their families through compassionate, family-centered care in a safe and supportive environment. This award is a direct reflection of that trust and the strong relationships we build with those we serve. It is both a privilege and an honor to care for our patients and their families, and we are grateful for the trust they place in us throughout their healthcare journeys.”
For nearly four decades, NRC Health has helped healthcare organizations illuminate and improve the moments that matter most to patients, residents, physicians, nurses, and staff. “This year’s Excellence in Patient Experience Award winners have demonstrated an unwavering commitment to listening to patients and their families and improving care in ways that reflect NRC Health’s mission of Human Understanding,” said Helen Hrdy, Chief Operating Officer at NRC Health. “This achievement highlights the dedication of their entire teams, and we’re proud to celebrate their successes.” To learn more about Children’s of Alabama, visit www.childrensal.org. †
